4BALANCE FITNESS

PRIVACY POLICY

4Balance Fitness understands that your privacy is a priority. We are committed to protecting your personally identifiable information, biometric data, and communication records as you interact with our brand. This Privacy Policy outlines how we collect, secure, and utilize data gathered across our entire ecosystem, including our physical facility, digital training applications, e-commerce platforms, and automated communication workflows.

By accessing 4balancefitness.com, utilizing our remote training app, purchasing from the 4Balance Vault, or initiating a text message or email to our business, you explicitly consent to the data practices described in the most recent version of this Privacy Policy.

You should also review our Terms of Service to understand the governing rules for our platforms and any additional terms that apply to specialized services, such as AI-driven consultations, SMS-based scheduling, and educational content regarding nutrition and peptides.

In this document, “We,” “Us,” and “Our” refer to 4Balance Fitness, its owners, and its authorized third-party software integrations. “You,” “Your,” “Visitor,” “Client,” or “User” refers to the individual accessing our physical facility, browsing our websites, or engaging with our automated communication and scheduling tools.

Introduction and Consent

By using 4balancefitness.com, engaging with our digital platforms, or utilizing our remote training apps, you accept and agree to the privacy practices described in this Privacy Policy. This policy explains how 4Balance Fitness collects, uses, discloses, and protects your personal information in accordance with applicable South Carolina laws, including the South Carolina Unfair Trade Practices Act, and federal telecommunications guidelines.

Data Usage and AI Processing

4Balance Fitness uses your personal information to deliver our in-person and remote training services, process transactions, and for marketing purposes. You specifically consent to:

Automated Processing: The use of Artificial Intelligence (AI) systems to process inquiries, qualify leads, and facilitate consultation scheduling.
Mobile Messaging: The receipt of SMS/mobile messages related to your account, workout reminders, and requested services.

Data Sharing and Third Parties

We share personal information with trusted third-party service providers who assist in operating our business. This includes:

Remote training application providers.
Payment processors (including those handling standard and HSA/FSA transactions).
Communication automation platforms (e.g., our AI scheduling tools). These providers are contractually obligated to use your information strictly for the purposes specified by 4Balance Fitness and to protect it in accordance with applicable laws. We do not sell your personal data to data brokers.

Consumer Rights

You have the right to request access to, correction of, and deletion of your personal information. To exercise these rights or to opt-out of specific marketing communications, please contact us at [email protected] or visit our facility at 286 Rocky Creek Rd, Greenville, SC 29615.

Intellectual Property

4Balance Fitness owns all rights, title, and interest in its intellectual property, including trademarks, logos, proprietary coaching methodologies, and materials within the 4Balance Vault (“4Balance IP”). Unauthorized reproduction, distribution, or display of 4Balance IP is strictly prohibited.

Information We Collect

We collect information to provide and improve our services. The categories of personal information collected include:

Identifiers: Name, email address, phone number, and physical address.
Health and Biometric Data: Body composition metrics (such as those from InBody scans), fitness goals, weight, nutritional habits, and physical performance data voluntarily provided during consultations or tracked via our remote training application.
Commercial Information: Purchase history, including HSA/FSA transaction records, peptide purchases, and vault subscriptions.
Electronic Network Activity: Website interactions, IP addresses, and engagement with our automated messaging systems.

Health & Wellness Disclaimer (Non-Medical Entity)

4Balance Fitness provides fitness coaching, nutritional tracking, and educational resources, including information regarding peptides. We are not a licensed medical facility. Any data collected regarding your body composition, fitness, or nutrition is strictly for fitness programming.

No information provided by 4Balance Fitness, its coaches, or its automated systems constitutes medical advice, diagnosis, or dosing recommendations.
We make no claims to treat, cure, or prevent any disease.
We strongly recommend consulting a licensed clinician or physician before beginning any new training program, nutritional protocol, or utilizing peptides. Any data shared with us is not considered Protected Health Information (PHI) under HIPAA.

Consent to Use of Likeness

You irrevocably permit 4Balance Fitness and its related parties to use, adapt, reproduce, distribute, and publicly display your name, visual likeness, and biographical data in connection with promotional or marketing activities. You understand your image may be recorded via photography and video (“Released Likeness”) within our facility or during events. You waive any causes of action against 4Balance Fitness for invasion of privacy, right of publicity, or false light regarding the use of this Released Likeness. All aspects of any Released Likeness are owned by 4Balance Fitness.